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Privacy Policy

Last Updated: January 14, 2026

Koast ("we," "our," or "us") operates a software-as-a-service ("SaaS") platform and the website located at www.getkoast.com (collectively, the "Services"). We are committed to protecting your privacy and handling your information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Services.

By using Koast, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

  • Name
  • Email address
  • Company name
  • Account credentials
  • Billing or subscription-related information
  • Communications sent to us

b. Customer Data
Data submitted by customers through the platform ("Customer Data") is processed solely on the customer's behalf and in accordance with their instructions.

c. Automatically Collected Information

  • IP address
  • Device and browser type
  • Operating system
  • Usage data and referring URLs

Collected via cookies and similar technologies.

2. How We Use Your Information

  • Provide and operate the Services
  • Manage accounts and subscriptions
  • Communicate updates, support, or sales inquiries
  • Improve performance and security
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Cookies are used for authentication, preferences, analytics, and improving user experience. Browser settings may disable cookies, though functionality may be affected.

4. How We Share Information

We do not sell personal information.

Information may be shared with:

  • Service providers (hosting, analytics, CRM, payments)
  • Legal authorities when required
  • Successors in mergers or acquisitions

5. Data Retention

Data is retained only as long as necessary to provide the Services or comply with legal obligations.

6. Your Privacy Rights

Depending on jurisdiction, users may request access, correction, deletion, or opt out of marketing communications by contacting sales@getkoast.com.

7. Data Security

Reasonable administrative, technical, and physical safeguards are in place, though no system is fully secure.

8. International Data Transfers

Data may be processed in the United States or other jurisdictions where service providers operate.

9. Third-Party Services

Koast is not responsible for third-party privacy practices.

10. Children's Privacy

Koast does not knowingly collect information from children under 13.

11. Policy Updates

Updates will be posted with a revised "Last Updated" date.

Contact:
Koast
Email: sales@getkoast.com

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